返回「常見問題及解答」索引
我的帳戶
如何開設新帳戶?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
如何修改我的帳戶資料?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
不符合免運費條件的產品,運費如何計算?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
我忘記了登入密碼!
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
我該如何退貨?
  Please click here for more information on returning an item.
我收到的貨品有誤!
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
貴公司的退貨條款是怎樣的?
  Please see our How do I return an item? for complete details regarding our return policy.
我的訂單何時發貨?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.