1. Which region does One2fit.com accept the orders?
United States and Canada customers can directly make orders on one2fit.com.
International customers please call 718-803-3326 or email to
support@one2fit.com for the detail of the order and the shipping cost.
*All Oversized Items and Massage Chairs are only available to United States and Canada Customers only, unless otherwise mentioned.
2. Which shipping method does One2fit.com provide?
One2fit.com delivers orders through UPS ground or USPS. International orders
are shipped via standard US air mail or other shipping services.
Express shipping service requires an extra cost, please contact us by calling 718-803-3326 or email to support@one2fit.com for details.
3. What are the shipping rates?
All unqualified for "free shipping" order, we will charged a flat
shipping and handling fee, detail as below:
Domestic regions of United States (* Alaska and Hawaii are excluded), a
delivery cost of $6.95 per order will be charged.
For order amount $128 or above shipped to Alaska and Hawaii, a delivery
cost of $8.95 per order will be charged. And order amount less than
$128, a delivery cost of $16.95 per order will be charged.
For order to Canada, a delivery cost of $8.95 per order will be charged.
4. How do I qualify for FREE Budget Shipping?
Simply look for the logo  to enjoy free shipping on selected items throughout the store.
For domestic regions of United States customer, if the items in your order which qualify for 'Free Shipping' total $48 (before tax and shipping charges) or more, your order ships FREE!
For Canada customer, if the items in your order which qualify for 'Free Shipping' total $128 (before tax and shipping charges) or more, your order ships FREE!
5. How long do the regular orders take to process?
Standard Shipping orders placed on Monday to Friday before 12pm will be processed at the same day or within 48 business hours. Orders placed on Friday after 12pm, Saturday, Sunday and Holiday will be processed on next business day.
In case any items of your order is temporarily out of stock, we will notify you by phone or email, Under this situation, the process will be delayed.
6. How long does delivery take?
UPS Ground service usually takes 2 - 7 business days to arrive from the time your order is
shipped. Requires a full street address (PO Boxes or Hotel room number adderss are unacceptable ) and someone must be at the address upon delivery to sign for the package. You will receive a UPS tracking
number via email when your order is shipped.
US Airmail service usually takes 3-10 business days to arrive from the time your order is
shipped. PO and APO boxes are shipped via US Airmail. Order shipped in this way
has no insurance, so customers will be responsible for any losses.
If any item(s) of your order is temporarily out of stock, it may be shipped separately.
Attention: Please keep in mind that these are only approximated delivery times
and we cannot be responsible for delays due to customs and/or duty regulations, procedures, shipping company's shipping error, or any other reasons. Even though one2fit.com
cannot guarantee delivery times, we do our best to process orders as soon as we
receive them.
7. Shipping costs and approximated delivery time are shown
in the table below:
| U.S.* |
Orders
below $48 |
Orders $48
or above |
Processing
Time |
Delivery
Time |
|
$ 6.95 |
Free
/ $6.95 |
1-3 business
days |
2-7 business
days |
|
 *
Alaska and Hawaii are excluded
|
| Canada |
Orders
below $128 |
Orders $128 or above |
Processing
Time |
Delivery
Time |
|
$ 8.95 |
Free
/ $8.95 |
1-3 business
days |
4-15 business
days |
|
|
|
|
Alaska and Hawaii |
Orders
below $128 |
Orders
$128 or above |
Processing
Time |
Delivery
Time |
|
$ 16.95 |
$ 8.95 |
1-3 business
days |
4-12 business
days |
|
Attention: One2fit.com reserves the right and final
priority to modify the shipping cost. Furthermore, if the customers request
express shipping service, then they must need to pay the extra shipping cost no
matter if their purchased amounts reach the minimum requirement. Please contact
us by calling 718-803-3326 or email to support@one2fit.com for the shipping
cost and further information.
8. Who is going to be responsible for the return due to wrong address or receiver not in?
While you are shopping in One2fit.com, please provide an accurate shipping address, and assures that a reciever will present to sign for the receiving of the package.
One2fit.com will take your order as return product if:
1. The shipping address that you provide is inaccurate.
2. No receiver presents to sign for the pacakage.
3. The receiver declines to accept the package.
Please refer the important statments in "return policy" for further information.
Attention: The shipping cost and other losses will be deducted from your order. The rest of the amount will be refunded to you. If you request a shipment again, you need to pay for extra shipping cost.
|
(0) $0.00
VIEW CART
